If I have a caregiver that works well with us, are we able to have the same caregiver all the time?
We believe quality of care is interrelated to consistency of care. Depending on the hours each day and the days of the week you request, it may be possible to have the same caregiver. It is our goal to strive to obtain consistency of care for clients so that we provide the highest quality care.
If a client has a preferred caregiver, our RN Clinical Supervisor categorizes and tracks their preferences and communicates this to the Scheduling team. Our Scheduling process is personalized to our client’s needs.